Solidshop sends transactional emails for events like order confirmation, payment received, and shipping updates. All email templates are editable from the admin — no code changes needed.

Go to your store and open the Email Templates tab. You will see a list of template groups. Click any template to open it in the built-in code editor (with syntax highlighting) where you can edit the HTML content. Each template supports dynamic variables for order details, customer info, and store data.

You can preview a template before saving to see how it will look, and reset any template back to its default content if needed.

Emails are sent asynchronously via a background queue (plg_task_solidshopemailqueue). Make sure your Joomla task scheduler is running — go to System → Scheduled Tasks and verify the Solidshop email queue task is enabled. If you use cron-based task execution, ensure your server’s cron job hits the Joomla task runner.